Frequently Asked Questions
Everything you need to know about your Sunburst RPG gear.
What is the typical shipping time for orders?
Standard shipping usually takes 5-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
How do I determine the right size for me?
Each product page includes a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our chart to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your exchange or refund process.
How should I care for my Sunburst RPG apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold, inside out, and tumble drying on low heat or hanging to dry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you restock items that are sold out?
Many of our designs are limited edition. However, popular core items are restocked seasonally. You can sign up for 'Back in Stock' notifications on the specific product page.